Shipping Policy

Last updated: 10 August 2026

Welcome to David Wolfe UK. We are dedicated to getting your premium health and wellness products to you as quickly and securely as possible. Please review our shipping practices below.

1. Order Processing and Dispatch Times

All orders are processed and dispatched Monday through Saturday, excluding UK public bank holidays. If your order is placed after 12:00 PM (noon) GMT/BST, processing will typically begin the following working day.

• Standard Processing: We strive to dispatch all domestic UK orders within 24 to 48 hours of receipt, provided all items are in stock.
• High Volume & Leave Periods: We are a small, dedicated team! During special promotions, product launches, David Wolfe Detox Group Events, or periods of staff annual leave, processing times may be extended. We always try our absolute best to place advance notice of any shipping delays clearly on our website. During these periods, please allow 3 to 7 working days for your order to be dispatched.

2. UK Domestic Shipping Rates

We are thrilled to offer FREE standard shipping on all UK orders over £250!

For orders under £250, or if you require expedited shipping, your delivery costs will be calculated and displayed at checkout based on the weight of your order and your chosen courier service. Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

3. Out of Stock and Pre-Orders

If your order contains a mix of in-stock items and pre-order/out-of-stock items, we may hold your entire order for a short period (typically 1 to 2 weeks) to consolidate your items into a single shipment. If you require the in-stock items immediately, please contact our support team.

4. International Shipping and Customs Fees

We ship globally to help you achieve peak vitality wherever you are! Please note that international orders may require extra verification steps to prevent fraud, which can add a slight delay to processing.

Important Notice on Customs and Import Duties: All international shipments may be subject to customs fees, import duties, and taxes levied by the destination country. You, the customer, are solely responsible for paying these fees. Wild FireHouse Nutrition Limited has no control over these charges and cannot predict what they may be.

If you refuse to pay customs fees and your parcel is returned to us, we will refund the cost of the products minus the original shipping fees and any return shipping costs incurred by us. We cannot issue refunds for international parcels that are rejected by customs or abandoned.

5. Address Accuracy

Please double-check your shipping address during checkout. Wild FireHouse Nutrition Limited is not responsible for delayed, lost, or misrouted shipments caused by incorrect or incomplete address information provided by the customer. If a parcel is dispatched to an incorrect address provided by you, you are responsible for the full value of the order.

6. Contact Us

If you need your order expedited or have any questions regarding your shipment, please reach out to our team:

• Email: uk@davidwolfe.com